POS Management

Comprehensive tech support for your Point-of-Sale (POS) systems, acting as an extension of your team. From managing POS implementations and critical integrations to cleaning up menus, remapping SKUs, resolving item mismatches, and handling day-to-day management, our POS Team ensures your restaurant’s core technology operates smoothly and efficiently.

Creating custom-tailored solutions for your brand

With our flexible support model, we customize our services to what you as the brand actually needs. No more paying for resourcing you don’t need, or vendor support where you don’t actually get supported. We’re here to make your life easier.

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how we support
Day-To-Day Operations Execution

Acting as integral team members, we oversee and manage POS components, allowing your staff to focus on delivering exceptional service that fostering seamless operations.

Database/Menu Programming & Updates

From creating and testing new menu items to rolling out pricing updates, we handle every detail of your POS database programming to ensure flawless execution and real-time accuracy.

NROs/Transfer Onboarding

We manage the end-to-end process for new restaurant openings and ownership transfers, coordinating with partners to ensure accurate POS setup, streamlined timelines, and efficient onboarding.

Platform Optimizations & Configurations

Our team expertly manages large-scale optimizations and configurations for your POS system, ensuring it evolves with your business needs and operates seamlessly.

What Makes Us Different?

We partner with brands to understand their pain points and drive solutions and initiatives to grow their brands digitally. We act on behalf of the brand by becoming an extension of their internal IT/Marketing teams.

Reach out today and let’s start a conversation.

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Our clients say it best…

“5&5 has been an absolute lifesaver for our brand!…

They were able to come onboard incredibly quickly after an employee’s departure and pick up all the loose ends immediately. They were able to rapidly determine the status of all our digital needs and provide thoughtful recommendations and solve immediate and critical issues.”

 

Megan Oppelt

Former Senior Brand Marketing Manager

“Servant leadership comes to mind on how 5&5 help our brands…

Not only did they bring their knowledge and expertise on what to do, they also did the work. This allowed us to get our digital channels live in an accelerated timeline with a smooth rollout. When issue came up, 5&5 provided solutions to the problems. We consider them part of the Jollibee family.”

Clinton Wu

Former VP l Head of Digital Technology

“5&5 brought ideas and suggestions tailored for our system…

With a wide-ranging understanding of technology options and the operations within them led to our teaming up with 5&5 feeling like a true partnership. They dug in to understand the challenges that have been faced with bringing a smaller, heritage brand further along into the digital deep end that the industry has been racing to over the past decade, but particularly in the last few years. 5&5 brought ideas and suggestions tailored for our system that aided in identifying potential weak spots in our strategies while helping set the foundations for a clearer and cleaner process of engagement and upkeep. These very foundations will only serve to better our brand, the operators within it, and especially our customers as we continue this journey.”

Zachary Cooper

Director of Special Projects

“We worked with 5&5 during the pandemic…

To help us launch our new OLO program. They were always available to answer any questions we had and was engaged with our team on menu edits, transitions for menu and much more. It was such a joy to work with them and I would highly recommend their services! Stellar team and you won’t be disappointed.”

Bianca Puopolo

Marketing Manager

“5&5 proved to be not only consultants, but true extensions of our core team…

On a multi-platform program that was to be completed in compressed timeframe. Over the course of these projects, 5&5 provided invaluable guidance, proactive recommendations, and impeccable follow-through with our vendor partners. Time and time again, Johnathan and 5&5 proved to be not only consultants, but true extensions of our core team.”

Joseph Perez

Former Director of Digital

“5&5 has been a tremendous partner to us…

Johnathan’s knowledge of the restaurant industry, his experience with digital and one of the strongest work ethics I’ve ever seen, provide the perfect ingredients for a truly effective partner. 5&5’s work has enabled our growth in the digital space and has allowed us to adapt to the ever-changing consumer landscape.”

Federico Valiente

Former Senior Director of Marketing

“Their value as a partner cannot be understated…

5&5 has been instrumental in partnering with us to launch and execute our new online ordering and delivery platforms. Their value as a partner cannot be understated.”

Keith Canseco

Sr. Director of National Marketing

“5&5 dedication have transformed complex technological endeavors into streamlined processes…

5&5 seamlessly facilitating the implementation of IT projects for Roy Rogers. Their expertise and dedication have transformed complex technological endeavors into streamlined processes, empowering our internal IT team and ensuring seamless integrations across our stores and franchises. With 5&5’s support, we confidently navigate the ever-evolving tech landscape, delivering operational excellence and an unparalleled experience for our customers.”

Adam Klaers

Executive Vice President

Interested in seeing how we can transform your brand?

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