Digital Implementations

Implementing and integrating digital solutions into your restaurant’s tech stacks, optimizing for operational scalability & guest experience, empowering brands to thrive in the digital age.

5&5 can help support your brand with online ordering implementations and other digital tech enhancements. We can assist with implementing new online ordering channels, including onboarding, setup and configuration, building out menus & project management. We can also support your efforts to maintain, program and troubleshoot your current system if you have internal time, resource or knowledge constraints. Our team can also create a thorough RFP if you are looking to switch to a new online ordering provider. Acting as an extension of your team, we can help make your digital goals a reality.

Creating custom-tailored solutions for your brand

With our flexible support model, we customize our services to what you as the brand actually needs. No more paying for resourcing you don’t need, or vendor support where you don’t actually get supported. We’re here to make your life easier.

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how we support

It's often said that the "heart" of any restaurant is its POS, and you won’t find an argument coming from the 5&5 Team. We believe the point of sale (POS) serves as the central source of truth for restaurant brands, powering critical functions such as order processing, payment handling, inventory management, reporting, and even more these days. At 5&5, we understand the complexities and challenges that come with transitioning from an outdated POS system and implementing a new one. Our team provides end-to-end support, from vendor RFP’s and contract negotiation to system configuration, data migration, and employee training, we are equipped to manage every aspect of the process. We also focus on integrating a new POS with your existing tech stack, ensuring compatibility with platforms like online ordering, delivery, loyalty and analytics systems. Our expertise helps you avoid common pitfalls, ensuring the new POS operates as a fully optimized hub for your restaurant operations. With 5&5, you gain a strategic partner dedicated to simplifying the process, reducing downtime, and setting your brand up for long-term success with a POS system designed to keep pace with your needs.

Launching a new online ordering system or shifting from third to first-party solutions requires not only strong time management, but also strong knowledge of the platform and how it interacts with a brand’s existing tech stack. At 5&5, our specialized teams bring extensive expertise in leading online ordering platforms, including Olo and Paytronix Order & Delivery. From onboarding and setup to menu building and third-party integrations, we handle every step that the brand is typically asked to oversee — including piloting locations and troubleshooting hiccups for seamless rollouts. In order to effectively rollout online ordering, starting with a thorough menu structure and a clean, organized database will be your key to success. This isn't easy for brand teams to navigate if IT and other stakeholders are more focused on integrations and configurations. But 5&5 is built to be a robust support arm to handle the critical pieces simultaneously. Our team can design a menu structure with operations top of mind, project manage the entire implementation process from start to finish, and work closely with the online ordering providers to force accountability and timely resolves along the way.

Our team of Loyalty professionals guide you through crafting the right program designed to achieve your brand's specific goals and initiatives, strategize and execute your launch campaign and offers setup, QA program setup, and help ensure you're utilizing your selected vendor platform to its fullest extent for a successful and smooth program launch.

Allow our team to handle the rebuilding of your database or menu, enabling your team to continue day-to-day POS or SaaS operations.

Whether it's geofencing integrations, app launches, voice AI implementations, or any other type of integration, we coordinate with all parties involved for testing, validation, and launch.

We work hand in hand with franchises and business operators to ensure the completion of all necessary paperwork and training for digital implementation.

What Makes Us Different?

We partner with brands to understand their pain points and drive solutions and initiatives to grow their brands digitally. We act on behalf of the brand by becoming an extension of their internal IT/Marketing teams.

Reach out today and let’s start a conversation.

Our clients say it best…

“5&5 brought ideas and suggestions tailored for our system…

With a wide-ranging understanding of technology options and the operations within them led to our teaming up with 5&5 feeling like a true partnership. They dug in to understand the challenges that have been faced with bringing a smaller, heritage brand further along into the digital deep end that the industry has been racing to over the past decade, but particularly in the last few years. 5&5 brought ideas and suggestions tailored for our system that aided in identifying potential weak spots in our strategies while helping set the foundations for a clearer and cleaner process of engagement and upkeep. These very foundations will only serve to better our brand, the operators within it, and especially our customers as we continue this journey.”

Zachary Cooper

Director of Special Projects

“Partnering with 5&5 is hands down the best investment you can make in your company…

These guys are professionals who know their craft. They will take on all the heavy lifting, keep everything organized, and will get your project to the finish line with a positive attitude. The 5&5 Team went beyond expectations for our restaurant and we’re grateful for their service.”

Mike Nguyen

Director of IT

“During our Olo implementation project…

The 5&5 team provided the platform expertise, flawless project management, and executional excellence to ensure our launch was strategically thoughtful and swiftly completed. They’re a best in class partner both for launch and post-launch care.”

Nick Bedell

Marketing Director

“5&5 proved to be not only consultants, but true extensions of our core team…

On a multi-platform program that was to be completed in compressed timeframe. Over the course of these projects, 5&5 provided invaluable guidance, proactive recommendations, and impeccable follow-through with our vendor partners. Time and time again, Johnathan and 5&5 proved to be not only consultants, but true extensions of our core team.”

Joseph Perez

Former Director of Digital

“5&5 was an asset to the team…

They helped us streamline and launch our new digital sales & loyalty platforms, but also helped us to weather the impacts of the pandemic. We fared much better than many of our counterparts in the restaurant industry with their support.”

Blas Escarcega

Director of Franchise Development

“TGI Fridays had the absolute pleasure of working with 5&5…

On the implementation of our eCommerce solution. We hired 5&5 as one of the leading experts on the Olo platform and guiding TGI Fridays to a very successful launch. Their knowledge of not only Olo, but loyalty, proved equally extensive, which gave us confidence with our implementation and launch plan. I would highly recommend 5&5 if you’re looking to optimize digital ordering and integrations for your brand.”

Chris Hansen

Former Senior Director of Digital

“Their value as a partner cannot be understated…

5&5 has been instrumental in partnering with us to launch and execute our new online ordering and delivery platforms. Their value as a partner cannot be understated.”

Keith Canseco

Sr. Director of National Marketing

“5&5 dedication have transformed complex technological endeavors into streamlined processes…

5&5 seamlessly facilitating the implementation of IT projects for Roy Rogers. Their expertise and dedication have transformed complex technological endeavors into streamlined processes, empowering our internal IT team and ensuring seamless integrations across our stores and franchises. With 5&5’s support, we confidently navigate the ever-evolving tech landscape, delivering operational excellence and an unparalleled experience for our customers.”

Adam Klaers

Executive Vice President

“5&5’s technical experience and expertise makes their team a powerful asset for brands…

5&5’s technical experience and creative marketing expertise makes their team a powerful asset for brands. During our project, we experienced the outbreak of Covid-19, Johnathan and his team went above and beyond to ensure the success of this project, even with the added challenge of operating during a pandemic. We highly recommend 5&5.”

Robert Lane

Former Vice President of Marketing

Our Services

Strategy Consulting

Collaborating to create inventive, brand-centric digital strategies for capturing a significant share-of-stomach among consumers

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Digital Implementations

Implementing and integrating digital tech stacks, optimizing for operational scalability & customer satisfaction, empowering brands to thrive in the digital age

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POS Management

Acting as an extension of your team, we offer comprehensive tech support for your POS system to ensure your restaurant’s core technology is operating smoothly and efficiently.

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Loyalty Management

Cultivating enduring customer relationships and enhancing brand affinity through personalized experiences and meaningful rewards

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Online Ordering Management

Providing holistic ongoing support for your online ordering platforms and operational tech stack, enhancing your restaurant’s digital presence and driving digital channel growth.

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