Loyalty Management

Cultivating enduring customer relationships and enhancing brand affinity through personalized experiences and meaningful rewards

Creating custom-tailored solutions for your brand

With our flexible support model, we customize our services to what you as the brand actually needs. No more paying for resourcing you don’t need, or vendor support where you don’t actually get supported. We’re here to make your life easier.

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how we support
Campaign Strategy & Execution

We strategize and execute loyalty campaigns with a focus on customer journeys, providing recommendations for diverse campaign types and segmentation opportunities to reach targeted audiences with guest communication (email, push/pull, SMS) for maximum impact.

Offer Execution & Testing

Whether it's BOGOs, Bundles, % Offs, or Point Multipliers, our team can set up any offer type no matter the complexity and take care of testing to ensure redemption success.

Troubleshooting

Our dedicated team swiftly investigates and resolves issues, either fixing them within the loyalty platform or escalating to third parties when necessary, ensuring a smooth and reliable experience.

Program Audit

Keep your loyalty program performing at its best with a program audit. Our team of industry experts take a deep dive into your base program, campaigns, offers and much more to identify opportunities for optimization to meet your program goals, increase engagement and extend the lifetime value of your loyalty program's members.

Our clients say it best…

“5&5 was an asset to the team…

They helped us streamline and launch our new digital sales & loyalty platforms, but also helped us to weather the impacts of the pandemic. We fared much better than many of our counterparts in the restaurant industry with their support.”

Blas Escarcega

Director of Franchise Development

“5&5 set us on the right path…

5&5 set us on the right path to developing our mobile app, loyalty program, and online ordering platform in record time. They helped us make decisions quickly and accurately, based on industry best practice. We were up and running from start to finish in just a few short months. We could not have done it without them. I really, really recommend having them on the team to guide the process.”

Dar Vessghi

Former CEO

Interested in seeing how we can transform your brand?

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