Enabling food service brands to grow in a digital future

5&5 set us on the right path

To developing our mobile app, loyalty program, and online ordering platform in record time. They helped us make decisions quickly and accurately, based on industry best practice. We were up and running from start to finish in just a few short months. We could not have done it without them. I really, really recommend having them on the team to guide the process.

TGI Fridays had the absolute pleasure of working with 5&5

On the implementation of our eCommerce solution. We hired 5&5 as one of the leading experts on the Olo platform and guiding TGI Fridays to a very successful launch. Their knowledge of not only Olo, but loyalty, proved equally extensive, which gave us confidence with our implementation and launch plan. I would highly recommend 5&5 if you’re looking to optimize digital ordering and integrations for your brand.

5&5's technical experience and creative marketing expertise

Makes their team a powerful asset for brands. During our project, we experienced the outbreak of Covid-19, Johnathan and his team went above and beyond to ensure the success of this project, even with the added challenge of operating during a pandemic. We highly recommend 5&5.

Thank you to 5&5 for all of your help

In ushering us through this process of supporting our digital transformation. Your direction was invaluable and enabled us to move fast and smart. Having a partner who has done this before was instrumental for flattening our learning curve and avoiding pitfalls. I would highly recommend 5&5.

Servant leadership comes to mind on how 5&5 help our brands

Not only did they bring their knowledge and expertise on what to do, they also did the work. This allowed us to get our digital channels live in an accelerated timeline with a smooth rollout. When issue came up, 5&5 provided solutions to the problems. We consider them part of the Jollibee family.

5&5 has been a tremendous partner to us

Johnathan's knowledge of the restaurant industry, his experience with digital and one of the strongest work ethics I’ve ever seen, provide the perfect ingredients for a truly effective partner. 5&5's work has enabled our growth in the digital space and has allowed us to adapt to the ever-changing consumer landscape.

5&5 was an asset to the team

They helped us streamline and launch our new digital sales & loyalty platforms, but also helped us to weather the impacts of the pandemic. We fared much better than many of our counterparts in the restaurant industry with their support.

Recently, we engaged 5&5 Restaurant Consulting

On a multi-platform program that was to be completed in compressed timeframe. Over the course of these projects, 5&5 provided invaluable guidance, proactive recommendations, and impeccable follow-through with our vendor partners. Time and time again, Johnathan and 5&5 proved to be not only consultants, but true extensions of our core team. Over 30 years, I have had the good fortune to work for companies that employed services of the Big 5 consulting firms. 5&5 Restaurant Consulting, through Johnathan’s stewardship, outperformed them all. 5&5 displayed a mastery of both the technologies and their business application. I would consider it a privilege to collaborate with the 5&5 team again.

During our Olo implementation project

The 5&5 team provided the platform expertise, flawless project management, and executional excellence to ensure our launch was strategically thoughtful and swiftly completed. They’re a best in class partner both for launch and post-launch care.

We worked with 5&5 during the pandemic

To help us launch our new OLO program. They were always available to answer any questions we had and was engaged with our team on menu edits, transitions for menu and much more. It was such a joy to work with them and I would highly recommend their services! Stellar team and you won’t be disappointed.

Professionalism and personability mixed

With a wide-ranging understanding of technology options and the operations within them led to our teaming up with 5&5 feeling like a true partnership. They dug in to understand the challenges that have been faced with bringing a smaller, heritage brand further along into the digital deep end that the industry has been racing to over the past decade, but particularly in the last few years. 5&5 brought ideas and suggestions tailored for our system that aided in identifying potential weak spots in our strategies while helping set the foundations for a clearer and cleaner process of engagement and upkeep. These very foundations will only serve to better our brand, the operators within it, and especially our customers as we continue this journey.

5&5 has been an absolute lifesaver for our brand!

They were able to come onboard incredibly quickly after an employee's departure and pick up all the loose ends immediately. They were able to rapidly determine the status of all our digital needs and provide thoughtful recommendations and solve immediate and critical issues. With the help of 5&5, we were able to resolve critical issues with our POS and OLO systems, manage a very complex integration between the two, and explore new options for future POS and OLO systems. 5&5 was able to help our brand open over 20 new locations and handle the complicated store digital set up. Additionally, 5&5 built and managed an incredibly robust loyalty system with 3-4 weekly emails sends per week to targeted lists. Above all though, it was the people at 5&5 who made all the difference. Everyone working with our brand was proactive, diligent, prompt, and incredibly friendly and kind. They all proved themselves experts in their fields and we thoroughly enjoyed working with everyone.